Old Town Surgery

Complaints and compliments

We take complaints very seriously. If you would like to make a complaint regarding the surgery or the services we offer, please contact the Practice Manager by telephone or, if you prefer, in writing. Every effort will be made to answer your concerns as soon as possible.

Please address all correspondence to:

Hayley Slatter – Practice Manager

Old Town Surgery

Curie Avenue



Tel (01793) 616057


Please see below the link to the practice complaints and compliments leaflet

Complaints comments and suggestions leaflet

Date published: 10th October, 2014
Date last updated: 28th October, 2019