Old Town Surgery

Repeat prescriptions

Repeat prescriptions may be obtained by telephoning the Patient Ordering (POD) on (01793) 683755 or emailing the service direct at  https://bswccg.nhs.uk/your-health/hospital-care/prescription-ordering-direct-pod

You can visit the surgery & complete a repeat order form or use the  repeat slip provided with your last prescription. For prescription queries you can send an email to the surgery –  [email protected]

Alternatively you may order online via this link  Registration is required for this service so please complete the registration form and return to the surgery in person with a form of photo identification.

More information about the service is available here [link to the getting started leaflet].

Your prescription will normally be ready in 3 working days. If a stamped addressed envelope is enclosed allow SEVEN days to include postal delivery.

Medication Reviews

Patients on repeat medication will be asked to see a doctor, Practice Pharmacist, Nurse Practitioner or Practice Nurse at least once a year to review these regular medications and notification should appear on your repeat slip.

Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.