Old Town Surgery

Repeat prescriptions

Please note Old Town Surgery will no longer be able to process any prescription requests via email as from 1 June 2023.

Repeat prescriptions may be obtained by telephoning the Patient Ordering (POD) on 0300 3035090 or emailing the service direct at bswccg.podemergency@nhs.net

You can also order through the POD by following this web link where you can complete and submit the online form



You can also order repeat prescriptions through the NHS App

Alternatively you may order online via this link  Registration is required for this service so please complete the registration form and return to the surgery in person with a form of photo identification.

More information about the service is available here [link to the getting started leaflet].

If none of the above options are suitable for you, you can also visit the surgery & complete a repeat order form or use the  repeat slip provided with your last prescription.

Your prescription will normally be ready in 3 working days. If a stamped addressed envelope is enclosed allow SEVEN days to include postal delivery.

Medication Reviews

Patients on repeat medication will be asked to see a doctor, Practice Pharmacist, Nurse Practitioner or Practice Nurse at least once a year to review these regular medications and notification should appear on your repeat slip.

Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.

Date published: 8th October, 2014
Date last updated: 10th August, 2023